Privacy Policy

Your privacy matters to us. This Privacy Policy explains how POPSUP collects, uses, shares, and protects information when you visit www.popsup-club.com, contact us, join our email list, submit an inquiry, or interact with our website.

Information We Collect

We may collect information you provide directly, including name, email address, phone number, company or business name, job title, location, inquiry type, message content, newsletter signup information, and any other information you choose to submit.

We may also collect technical information including IP address, browser type, device type, operating system, referring URL, pages visited, approximate location based on IP address, cookie data, and similar usage information.

How We Use Information

• Respond to questions or inquiries.
• Process retail, wholesale, creator, collaboration, and press requests.
• Send newsletter updates if you sign up.
• Improve website content and user experience.
• Protect the website from spam, abuse, or security issues.
• Maintain business records and comply with legal obligations.

Newsletter and Marketing Communications

If you join the POPSUP email list, we may send updates about flavor drops, retail availability, brand art, collaborations, events, and POPSUP news. You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or contacting us at support@popsup-club.com.

Cookies, Analytics, and Tools

We may use cookies, pixels, tags, analytics, hosting, email, form, and database tools to operate the website, understand traffic, measure performance, and improve content. If advertising tools are added later, we will update this policy as needed.

How We Share Information

We may share information with website hosting providers, form and database tools, email service providers, analytics providers, customer support and operations tools, legal or business advisors, and service providers who help us operate the website and business. We do not sell personal information in the traditional sense.

Data Retention

We keep personal information for as long as reasonably necessary to operate the website, respond to inquiries, manage business relationships, maintain records, comply with legal obligations, and improve POPSUP services.

Children’s Privacy

The website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

California Privacy Notice

California residents may have rights to know, access, correct, delete, or limit certain uses of personal information, subject to legal limits. To submit a privacy request, contact support@popsup-club.com with the subject line “Privacy Request.”

Security and International Visitors

We use reasonable safeguards to help protect personal information. No website or electronic transmission is completely secure. If you access the website from outside the United States, information may be processed in the United States or other locations where our service providers operate.

Contact Us

For privacy questions or requests, contact POPSUP at support@popsup-club.com.